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What are you doing to increase awareness of Emotional Intelligence in your company? Increased awareness could translate to better performance, less stress and increased engagement.
Compared to what we ought to be, we are only half-awake. We are making use of only a small part of our mental resources.— William James
|The body of research on Emotional Intelligence shows that the most successful people, those who consistently outperform their peers, exhibit more of the skills and traits known as Emotional Intelligence. Who wouldn’t want to employ, promote and hire people destined to be successful?
EI training builds on the foundation of these recognized success-factor abilities – those that have the biggest impact on performance. By creating EI awareness and providing skill-development opportunities, you are increasing your organization’s capacity to be successful. An investment in EI training produces immediate and lasting positive results – the marks of a sound investment – including better decision making, increased ability to cope with stress and less conflict – all of which lead to an increase in performance. HPS can customize a training solution for you. Contact us now to learn more.
Studies show that between 48% and 80% of what differentiates high and low performing leaders can be attributed to EI. Training that is focused on these specific EI skills can be used to create a roadmap for leadership success and higher-performing leaders. HPS can help your leaders:
- Target development efforts on the skills that matter most
- Create development plans that focus on key EI areas
- Improve decision making
- Build stress resilience
- Reduce potential for Catastrophic Leadership Failure™
- Reduce turnover
A large-scale development program at American Express revealed that 100% of survey respondents strongly agreed that EI training is valuable. Average scores of 4.14 out of 5 revealed that improvements in business metrics were due to work on EI areas. When combined with performance metrics, EI assessments can be used to predict which employees will outperform their peers. Providing development opportunities on the key EI skills that impact performance results in:
- Better organizational performance
- Improved productivity
- Higher employee satisfaction
- Reduced training costs and turnover
- Higher potential for being promoted and transitioning smoothly to the next role
Teams with higher overall Emotional and Social Intelligence Skills exhibit greater satisfaction, motivation and performance than teams with lower scores on measures of Emotional and Social Intelligence. EI training equips team members with the tools they need to:
- Improve team performance
- Build strong relationships and increases team cohesiveness
- Minimize conflicts
- Improve communication
- Increase decision-making effectiveness
- Reduce team stress
The right mix of EI skills is directly related to higher sales performance. One study found that high performing salespeople scored higher in Emotional Intelligence and achieved 15% growth (as compared to their lower performing peers at 1% growth). With customized HPS EI Training, your sales teams can improve EI skills and grow sales. Your organization will also see an increase in:
- Sales revenue
- Customer retention
- Customer satisfaction
- Repeat business
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