Recorded: Tuesday, April 28, 2009 Length: Approximately 60 minutes

Presenter: Debra Cannarella, HPS VP of Operations
Guest Speaker: Dr. Henry L. (Dick) Thompson, creator of
The CommunicationWheel® and the Communication Preference Questionnaire™

Communication problems are costly for organizations in terms of time and money—now
more than ever in our stressed out economy. We know these problems exist; finding the
causes and knowing what to do about them are more difficult. Using simple tools to boost
effective communication results in higher-performing leaders and teams.

Join us for an exciting look at how you can expand your application of the MBTI® instrument to
improve communication and eliminate many interpersonal issues by applying two powerful - yet
easy-to-use - communication tools: The CommunicationWheel® and the Communication Preference Questionnaire™. Hear from HPS VP of Operations Debra Cannarella as she interviews the instruments' creator - Dr. Dick Thompson - about how these tools are being used in organizations around the world to solve communication issues for increased ROI.
 
The CommunicationWheel® is a visual tool that graphically represents the different “languages” people use to communicate. You can pair The CommunicationWheel® with the Communication Preference Questionnaire™ to create an at-a-glance communication profile of a team. The profile is used to pinpoint existing and potential problems and build a framework for improving communication and team performance. The CommunicationWheel® is based on psychological Type theory and supported by empirical research.

The Communication Preference Questionnaire™ (CPQ™) is used by organizations for interventions involving communication as a key factor. CPQ™ results are ideal for teaching both basic and advanced communication and for helping individuals understand how to interact with others more effectively.

By attending this Webinar, you will learn how The CommunicationWheel® and the Communication Preference Questionnaire™ can help your organization:

• Create a communication profile of a team at a glance
• Pinpoint specific as well as potential communication problems and identify solutions
• Gain practical techniques for communicating with other “languages”/styles
• Incorporate basic or advanced communication techniques at any organizational Level

To view this Webcast you must log into your HPS account. If you do not already have an HPS account, please create your account first. Remember HPS will never sell your information to anyone. Once you have logged in, click on the Log In to View Button again, or refresh the page link below.

You may also log in by going to:

http://www.hpsys.com/members/CWandCPQ1.asp

After you have viewed the Webcast online, please feel free to email debra@hpsys.com if you have any questions or wish to request additional information or resources. Thank you for your interest. We look forward to hearing your comments after the webcast!